1.Integrated Handling by Computers

Apply for household certificate without township differences. You just need to come to the counter to show the application matters and hand in the necessary documents and fees, then sit down waiting for the release of the certificate without filling in application forms.

2. Special Service Desk
Service Items:
I.Accept the applications filed by telephones.
II.Various free application forms (including free materials)
III.Other related service items (including various courtesy glasses, baby carriages, magnifying glass, courtesy umbrellas, free tea/ hot water, books, newspapers and magazines).

3. Flexible Office Hours at Noon:
Monday ~ Friday   PM 12:00~PM 01:30
Keep on handling the applications filed by the people

4. Telephone and letter services
I. Provide the following services by telephones and letters.
a.Inquire about the interrelated items of household administration.
b.Apply for the household certificate transcription and the household certificate.

II.Those who apply for the household registration can send the relevant certificates and telephone number by telephone or fax to the office first. After receiving them, we will check them firstly, and if the enclosed certificates are insufficient, we will advise the people by telephone to bring the insufficient certificates to the Integrated Handling Desk.  

5. Go-to-township/neighborhood Service
I. Regarding senior citizens or the disabled who cannot go to the office personally apply for seal
registration or re-issuance of ID card, the officer will go to their houses or hospitals personally to check and handle the applications at noon or after getting off duty in the afternoon.

II. In order to help senior citizens and the disabled apply for household registration, the people can call us or go to the office directly to apply for the door-to-door service.

III. Mobile assignment of staff is implemented to offer services to the people in the township and neighborhood. Service items cover answer to questions and doubts of household registration, propaganda of laws and regulations, comprehending the people’s suggestions and making reply to the person concerned.